Appels sortants bloqués

Incident Report for Axialys

Resolved

Incident résolu – Appels sortants

L’incident impactant les appels sortants est désormais entièrement résolu.

Tous les services sont revenus à la normale
Aucun impact en cours sur les appels sortants
Le service voice fonctionne normalement

Statut : Clos

Merci de votre patience et de votre compréhension.
Posted Apr 14, 2026 - 13:27 CEST

Update

he issue has been identified.
A patch is being deployed.
Action required: Please refresh the page to restore service.

Thank you for your understanding.
Posted Apr 14, 2026 - 13:25 CEST

Monitoring

L’incident a été identifié.
Un patch de correction est en cours de déploiement.
Action requise : Merci de rafraîchir la page pour rétablir le service.

Merci de votre compréhension.
Posted Apr 14, 2026 - 13:25 CEST

Update

We are currently experiencing an incident affecting outgoing calls since 12:20 PM.

Existing outgoing calls may be blocked.
New outgoing calls are not affected and are functioning normally.

The issue only concerns the voice management service.
Our teams are actively working to fully restore service.

Thank you for your understanding.
Posted Apr 14, 2026 - 13:12 CEST

Investigating

Nous rencontrons actuellement un incident impactant les appels sortants depuis 12h20

Les appels sortants existants peuvent être bloqués
Les nouveaux appels sortants ne sont pas impactés et fonctionnent normalement
Le problème concerne uniquement le service voice-management
Nos équipes travaillent activement au rétablissement complet du service.

Merci de votre compréhension.

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We are currently experiencing an incident affecting outbound calls since 12:20.

Existing outbound calls may be blocked
New outbound calls are not affected and are working normally
The issue concerns only the voice-management service
Our teams are actively working to fully restore the service

Thank you for your understanding.
Posted Apr 14, 2026 - 13:11 CEST
This incident affected: Voice Management - Services Telecom.